Privacy Policy

2live Psychotherapy Last updated: June 2026

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Who We Are

2live Psychotherapy is operated by Leona Monaghan, an integrative psychotherapist based in Tullamore, Co. Offaly.

Data Controller: Leona Monaghan, 2live Psychotherapy Email: leona@2livepsychotherapy.ie Phone: 086-890 5371 Address: Fionn Medical Centre, Market Square, Tullamore, Co. Offaly Website: www.2livepsychotherapy.ie

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What Information We Collect

When you use this website or make contact with us, we may collect the following personal information:

• Name — provided via our contact form or booking system

• Email address — provided via our contact form, newsletter sign-up, or booking system

• Phone number — provided via our contact form or booking system

• Message content — information you include in your enquiry, including any details you share about your reasons for seeking therapy

• Technical data — including your IP address, browser type, and pages visited- is collected automatically when you browse our site

Special Category Data

As a psychotherapy practice, we are aware that enquiries and bookings may involve information relating to your health and mental well-being. This is considered special category data under GDPR and is handled with the highest level of care and confidentiality.

We process this type of data only with your explicit Consent and in accordance with our professional and ethical obligations as a member of the Irish Association for Counselling and Psychotherapy (IACP) and/or the relevant professional body.

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Why We Collect It and Our Legal Basis

We process your personal data only where we have a lawful basis under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Purpose: Legal Basis

Responding to your enquiry or booking request, Legitimate interests/performance of a contract

Providing psychotherapy services: Explicit Consent / vital interests

Sending our newsletter (if you opted in) Consent

Improving our website and services. Legitimate interests

Complying with legal and professional obligations. Legal obligation

We do not use your personal data for automated decision-making or profiling.

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Who We Share Your Data With

We do not sell, rent, or trade your personal information to third parties.

We may share data with trusted service providers who help us operate our website and services, including:

• Wix.com — our website and booking platform (data may be stored on servers within the EU/EEA)

• Email service providers — used to send appointment confirmations and newsletters

In very limited circumstances, we may be required to share information to comply with a legal obligation (for example, if required by a court order or to protect someone's safety). Any such disclosure would be made only to the extent necessary and in accordance with our professional code of ethics.

All third-party providers are required to handle your data in accordance with GDPR.

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How Long Do We Keep Your Data

• Enquiry and contact form data: Retained for up to 12 months from the date of contact, unless a therapeutic relationship is established.

• Client records: Retained for a minimum of 7 years following the end of the therapeutic relationship, in line with professional guidelines and insurance requirements. Records relating to minors are retained until the person reaches the age of 25, or for 7 years after the end of therapy, whichever is longer.

• Newsletter subscribers: Retained until you unsubscribe.

• Website analytics data: Retained in anonymised or aggregated form.

Cookies

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Our website uses cookies — small text files stored on your device — to help the site function and to understand how visitors use it.

Essential cookies are necessary for the website to work and cannot be switched off.

Analytics cookies help us understand how visitors interact with our site. These are only set with your Consent.

You can manage or withdraw your cookie Consent at any time using the cookie settings on our website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the site's functionality.

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Confidentiality

All information shared during therapy sessions is treated as strictly confidential. Confidentiality is a cornerstone of the therapeutic relationship and is governed by our professional code of ethics.

There are limited exceptions to confidentiality — for example, where there is a serious risk to your safety or the safety of others, or where we are required by law to disclose information. Any such exceptions would be discussed with you wherever possible.

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Your Rights

Under GDPR, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data we hold about you

• Right to rectification — you can ask us to correct inaccurate or incomplete data

• Right to erasure — you can ask us to delete your personal data in certain circumstances (note: some records may need to be retained to meet our legal and professional obligations)

• Right to restriction — you can ask us to limit how we use your data

• Right to data portability — you can request your data in a structured, machine-readable format

• Right to object — you can object to processing based on legitimate interests

• Right to withdraw Consent — where processing is based on Consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at leona@2livepsychotherapy.ie. We will respond within one month.

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Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

Data Protection Commission 21 Fitzwilliam Square South, Dublin 2, D02 RD28 Website: www.dataprotection.ie Phone: +353 57 868 4757 / +353 (01) 765 0100

We would always prefer to resolve any concerns directly — please contact us first, and we will do our best to help.

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Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Therapy session notes and client records are stored securely and accessed only by Leona Monaghan. No method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

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Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

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Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date of last update shown at the top.

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Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact:

Leona Monaghan 2live Psychotherapy Email: leona@2livepsychotherapy.ie Phone: 086-890 5371